Alerting and Monitoring
The fully adaptable Alert System is made for administrators of High Availability Environments. Our Alert Messaging Server (AMS) notifies you whenever hackers are attacking the system or in case an error or incident occurs. AMS sends an E-mail, SMS, or a Voice Message to you or your engineers to alert you about irregularities. Work schedules and exactly defined Escalation Procedures can be integrated so the right person is contacted whenever something happens.
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Features & Benefits
Alert Messaging Server is a fully adaptable Alerting System that works in combination with a Monitoring Solution. It sends systemic alerts via E-Mail, SMS and Voice Message. A Network-, System- or Application-Management-Environment is necessary in order for it to generally perform; for example, WhatsUpGold, Realtech, Microsoft, HD OpenView or NetiQ can be used.
Depending on your needs you will find the appropriate solution.
Depending on project size and required function, individual modules are configured:
The attendance view shows who can be notified for which type of malfunction via which alerting channel.
Add persons to be alerted in the event of a malfunction.
An alert profile is used to define which alert channels (email, SMS, voice) are to be used when.
All alerts are recorded in detail in the alerting protocol (failure class, message, sender, recipient).